Artificial Intelligence (AI) is becoming a key player in modern business software,and Odoo is embracing the future. The upcoming release of Odoo 19 is set to introduce a range of powerful AI-driven features aimed at enhancing user experience, improving efficiency, and automating business processes like never before.
AI Server Actions: Automate with Natural Language
Odoo 19 will allow users to create server-side automations simply by describing what they want in natural language. These prompts are processed by large language models such as ChatGPT, enabling actions like:
- Updating fields
- Triggering workflows
- Generating content or summaries
This lowers the barrier to automation, making it accessible to non-technical users.
AI Fields in Odoo Studio: Smart Text Generation
A new AI Field type is coming to Odoo Studio, enabling automatic generation of text based on values from other fields. This will be especially helpful for:
- Auto-generating product descriptions
- Summarizing tasks or notes
- Creating personalized messages
All this can be set up visually within Studio,no code needed.
AI-Powered Support Chatbot: Smarter Conversations
Odoo 19 is expected to feature integrated AI agents within tools like Chatter and the email composer. These agents will provide context-aware assistance to:
- Help users draft better messages
- Suggest responses to common queries
- Accelerate issue resolution
Preliminary insights suggest this could double support resolution rates and reduce support tickets by up to 40%.
Enhanced Automation and Business Intelligence
Beyond these visible tools, Odoo 19 plans to use AI under the hood to:
- Forecast inventory needs more accurately
- Analyze customer behavior trends
- Refine sales and revenue predictions
These enhancements aim to improve decision-making and reduce the time spent on repetitive data analysis.
While Odoo 19 is still in development, the AI features on the horizon are promising a smarter, more intuitive ERP experience. From natural language automation to AI-generated content and smarter support tools, Odoo is preparing to revolutionize how businesses interact with their ERP system